Tag Archives: business and leisure guests work from their hotel room

How Hotels Can Benefit From Self Check-In Kiosks

In the age of convenience, self-service kiosks have become commonplace in fast food restaurants, retail outlets, international airports, and increasingly at hotels. The hospitality industry prides itself on providing personal service, so it’s understandable that some hoteliers believe installing self-service … Continue reading

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Rise of the Machines: Will Hotels Ever Rely On A Robotic Workforce?

The robotic revolution in the hospitality industry just seems to have taken a step back. This January, the famously quirky Henn-Na Hotel in Japan fired half of its 243 robot staff. The robotic workforce reportedly irritated guests and frequently broke … Continue reading

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What Hotels Need to Know About Wireless Charging

Hotel guests commonly bring multiple devices with them during their stay. However, many hotel environments don’t provide easy access to charging outlets. This situation can lead to a guest feeling more than inconvenienced. A recent survey found almost 90% of … Continue reading

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Key Travel Technology Trends of 2018

The past year has seen a number of exciting technology trends and developments that promise to have a major impact on the hospitality industry. Here are five of the most significant technologies that hoteliers should know about. 1. Voice Assistants … Continue reading

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How a Digital Communication Platform can Transform How Your Hotel Operates

Digital age technology has revolutionised the way we talk to each other. Messaging apps and social media give us the ability to chat, make plans and organize our lives in a fast and effortless way. Yet for some reason, much … Continue reading

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The Rise of On-demand Streaming Services And How Hotels Can Profit

It’s no secret that scheduled TV programming is in sharp decline. Viewers no longer want to wait a week to catch their favourite TV show. They want to watch it at a time and place that suits them. The rise … Continue reading

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How to Use SMS Texting to Interact With Hotel Guests

When you want to reach your hotel guests in an instant, texting is the answer. With text messages read over 98% of the time, this is the most effective way to reach both future and current guests for a variety … Continue reading

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What Guests Want? A Functional Work Area

Today the line between our work and our personal life has become very blurred, and we tend to be working longer hours often just trying to keep on top of that e-mail. This means that both business and leisure guests may need to work from their hotel room. As hoteliers we need to make it comfortable and easy to do this in our hotel guests rooms Continue reading

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