Tag Archives: Why Are More Of My Guests Demanding Wireless

How Hotels Can Benefit From Self Check-In Kiosks

In the age of convenience, self-service kiosks have become commonplace in fast food restaurants, retail outlets, international airports, and increasingly at hotels. The hospitality industry prides itself on providing personal service, so it’s understandable that some hoteliers believe installing self-service … Continue reading

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Rise of the Machines: Will Hotels Ever Rely On A Robotic Workforce?

The robotic revolution in the hospitality industry just seems to have taken a step back. This January, the famously quirky Henn-Na Hotel in Japan fired half of its 243 robot staff. The robotic workforce reportedly irritated guests and frequently broke … Continue reading

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What Hotels Need to Know About Wireless Charging

Hotel guests commonly bring multiple devices with them during their stay. However, many hotel environments don’t provide easy access to charging outlets. This situation can lead to a guest feeling more than inconvenienced. A recent survey found almost 90% of … Continue reading

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Key Travel Technology Trends of 2018

The past year has seen a number of exciting technology trends and developments that promise to have a major impact on the hospitality industry. Here are five of the most significant technologies that hoteliers should know about. 1. Voice Assistants … Continue reading

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How a Digital Communication Platform can Transform How Your Hotel Operates

Digital age technology has revolutionised the way we talk to each other. Messaging apps and social media give us the ability to chat, make plans and organize our lives in a fast and effortless way. Yet for some reason, much … Continue reading

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Guests Bring Their Own Device and Content

As a larger and larger percentage of the population now own some kind of smart device (Phone or Tablet) it’s only logical that your guests will bring it with them when they come to stay at your hotel. More importantly, they expect to be able to use their device at your hotel as they do at home. This is where the challenge lies and below we will look at some of the issues that this BYOD and BYOC revolution is creating for hotels. Continue reading

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