Tag Archives: technology for hotels

How to Use SMS Texting to Interact With Hotel Guests

When you want to reach your hotel guests in an instant, texting is the answer. With text messages read over 98% of the time, this is the most effective way to reach both future and current guests for a variety … Continue reading

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Will Machines Replace Humans in the Hospitality Industry?

The impact of artificially intelligent machines on the future job market has been gaining significant attention in recent years. According to a recent report by the McKinsey Global Institute, an estimated 50% of all current work activities might be automated … Continue reading

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How A New Wave Of Artificial Intelligence (AI) Is Transforming The Hospitality Industry

Back in 2011, IBM’s Watson (a natural language-based supercomputer) shot to fame when it beat two of the greatest champions on American TV quiz show, Jeopardy. It was a landmark event that showcased just how far intelligent computing had come, … Continue reading

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What Guests Want? Power, Power, and More Power

With guests bringing more and more devices with them to hotels the need for power has grown dramatically. We look at how many and what sort of power guests need. Continue reading

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What Guests Want? Connectability

With guests bringing their own gadgets the job of in room technology has changed. It’s now about allowing guests to integrate or connect their devices. They have spent time and money loading their ‘life’ onto their devices and they know how they work. They will want to them during their stay, just as they do at home and at the office. The key for hotels is to provide them with the infrastructure to achieve this. Continue reading

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What Guests Want? A Functional Work Area

Today the line between our work and our personal life has become very blurred, and we tend to be working longer hours often just trying to keep on top of that e-mail. This means that both business and leisure guests may need to work from their hotel room. As hoteliers we need to make it comfortable and easy to do this in our hotel guests rooms Continue reading

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