Tag Archives: Mobile-Centric

How to Use SMS Texting to Interact With Hotel Guests

When you want to reach your hotel guests in an instant, texting is the answer. With text messages read over 98% of the time, this is the most effective way to reach both future and current guests for a variety … Continue reading

Posted in Hotel Technology, technology | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Guest Communication in our mobile-centric world

Hotels that deliver world-class customer service start with their staff; and excellent staff need to be excellent communicators. However, it can’t stop there. The systems with which these great communicators work must be designed to promote communication. In other words, … Continue reading

Posted in Hotel Technology | Tagged , , , | Leave a comment