Tag Archives: hotel technology
Digital age technology has revolutionised the way we talk to each other. Messaging apps and social media give us the ability to chat, make plans and organize our lives in a fast and effortless way. Yet for some reason, much … Continue reading
It’s no secret that scheduled TV programming is in sharp decline. Viewers no longer want to wait a week to catch their favourite TV show. They want to watch it at a time and place that suits them. The rise … Continue reading
Taking full advantage of your guest room speed dials can not only increase guest satisfaction but also contribute to hotel revenue. Travelers these days are looking for an “experience”, not just a place to stay. Many guests still prefer the … Continue reading
When you want to reach your hotel guests in an instant, texting is the answer. With text messages read over 98% of the time, this is the most effective way to reach both future and current guests for a variety … Continue reading
The impact of artificially intelligent machines on the future job market has been gaining significant attention in recent years. According to a recent report by the McKinsey Global Institute, an estimated 50% of all current work activities might be automated … Continue reading
Back in 2011, IBM’s Watson (a natural language-based supercomputer) shot to fame when it beat two of the greatest champions on American TV quiz show, Jeopardy. It was a landmark event that showcased just how far intelligent computing had come, … Continue reading
The popularity of Airbnb with Millennials has been well-documented, causing the hotel industry to rethink how it appeals to this travel-loving generation.
Today, hotel brands are finding new ways to lure back this demographic, from focusing on localised design to providing unique, authentic experiences.
In addition, a number of chains have started investing more heavily in technology and digital connectivity – desirable features intended to win the hearts of younger travellers.
The following list represents 5 technological trends that hotels are embracing to cater to this tech-savvy generation. Continue reading
With guests bringing more and more devices with them to hotels the need for power has grown dramatically. We look at how many and what sort of power guests need. Continue reading
With guests bringing their own gadgets the job of in room technology has changed. It’s now about allowing guests to integrate or connect their devices. They have spent time and money loading their ‘life’ onto their devices and they know how they work. They will want to them during their stay, just as they do at home and at the office. The key for hotels is to provide them with the infrastructure to achieve this. Continue reading
Today the line between our work and our personal life has become very blurred, and we tend to be working longer hours often just trying to keep on top of that e-mail. This means that both business and leisure guests may need to work from their hotel room. As hoteliers we need to make it comfortable and easy to do this in our hotel guests rooms Continue reading