Category Archives: technology

How to Use SMS Texting to Interact With Hotel Guests

When you want to reach your hotel guests in an instant, texting is the answer. With text messages read over 98% of the time, this is the most effective way to reach both future and current guests for a variety … Continue reading

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How A New Wave Of Artificial Intelligence (AI) Is Transforming The Hospitality Industry

Back in 2011, IBM’s Watson (a natural language-based supercomputer) shot to fame when it beat two of the greatest champions on American TV quiz show, Jeopardy. It was a landmark event that showcased just how far intelligent computing had come, … Continue reading

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How Hotels Can Utilise Technology to Attract Millennials

The popularity of Airbnb with Millennials has been well-documented, causing the hotel industry to rethink how it appeals to this travel-loving generation.

Today, hotel brands are finding new ways to lure back this demographic, from focusing on localised design to providing unique, authentic experiences.

In addition, a number of chains have started investing more heavily in technology and digital connectivity – desirable features intended to win the hearts of younger travellers.

The following list represents 5 technological trends that hotels are embracing to cater to this tech-savvy generation. Continue reading

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What is the Future of Wearable Technology in Hotels?

If you’re at all interested in technology – whether it is for work or just for fun – you’ll know the future that all the big tech companies are working towards is wearable technology. The release of the Apple Watch … Continue reading

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What is the perfect TV size for a hotel room?

 I stayed at a hotel a couple of weeks ago that had just completed a major refurbishment of their rooms including replacing all the TV’s.  The first thing I noticed and I will admit that as I am in the … Continue reading

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It’s The Little Things That Matter!

My wife and I recently spent a Saturday night at a hotel for our 11th Wedding Anniversary. It was a last minute decision and when my wife called the hotel, they only had the one room left, which was a … Continue reading

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