Category Archives: technology

Rise of the Machines: Will Hotels Ever Rely On A Robotic Workforce?

The robotic revolution in the hospitality industry just seems to have taken a step back. This January, the famously quirky Henn-Na Hotel in Japan fired half of its 243 robot staff. The robotic workforce reportedly irritated guests and frequently broke … Continue reading

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What Hotels Need to Know About Wireless Charging

Hotel guests commonly bring multiple devices with them during their stay. However, many hotel environments don’t provide easy access to charging outlets. This situation can lead to a guest feeling more than inconvenienced. A recent survey found almost 90% of … Continue reading

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Key Travel Technology Trends of 2018

The past year has seen a number of exciting technology trends and developments that promise to have a major impact on the hospitality industry. Here are five of the most significant technologies that hoteliers should know about. 1. Voice Assistants … Continue reading

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Six Best Practices to Improve Your Hotels Internal Communication

In the digital age, hospitality-focused communication platforms can radically improve a hotel’s internal operations. Using industry-leading tools such as Beekeeper, hotels can easily share information about best practices, announce property updates, and coordinate tasks in the most efficient way possible. … Continue reading

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How a Digital Communication Platform can Transform How Your Hotel Operates

Digital age technology has revolutionised the way we talk to each other. Messaging apps and social media give us the ability to chat, make plans and organize our lives in a fast and effortless way. Yet for some reason, much … Continue reading

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How Hotel Guest Services Systems Can Enhance the Guest Experience

All hotels know the importance of delivering a great guest experience. Yet the explosion in digital communication makes it a huge challenge to do this on a consistent basis. Hotels are bombarded with requests from countless channels as guests get … Continue reading

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Why Reputation Management for Hotels is Critical

In the digital age, your hotel’s online reputation is everything. Combined, social media channels, travel review websites and OTAs feature millions of customer reviews that have the power to heavily influence the decisions of your guests. Today, great reviews on … Continue reading

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The Future of Hotel Energy Efficiency: Save Money with Automated Management

Energy efficiency should be a key concern for all hotels. Spiralling electricity prices have started to cost the industry more and more over the years. As hotels continue to find profit margins squeezed, looking for ways to reduce unnecessary wastage … Continue reading

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Why Hotels Should Embrace Digital Key Technology

Self-service is becoming increasingly valued by a generation of travellers seeking greater convenience and flexibility. At many global airports, self-service check-in and automated passport control kiosks are commonplace. Technology is now helping to reduce queues and speed up transit, removing … Continue reading

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The Rise of On-demand Streaming Services And How Hotels Can Profit

It’s no secret that scheduled TV programming is in sharp decline. Viewers no longer want to wait a week to catch their favourite TV show. They want to watch it at a time and place that suits them. The rise … Continue reading

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