Category Archives: Hotel Technology

The Future of Mobile Payment in Travel

Mobile technology is fast becoming central to the entire travel experience. Consumers are increasingly using their smartphones to research trips, book accommodation, check in at the airport, and access their hotel room.       But one of the next … Continue reading

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Why Reputation Management for Hotels is Critical

In the digital age, your hotel’s online reputation is everything. Combined, social media channels, travel review websites and OTAs feature millions of customer reviews that have the power to heavily influence the decisions of your guests. Today, great reviews on … Continue reading

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The Future of Hotel Energy Efficiency: Save Money with Automated Management

Energy efficiency should be a key concern for all hotels. Spiralling electricity prices have started to cost the industry more and more over the years. As hotels continue to find profit margins squeezed, looking for ways to reduce unnecessary wastage … Continue reading

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Why Hotels Should Embrace Digital Key Technology

Self-service is becoming increasingly valued by a generation of travellers seeking greater convenience and flexibility. At many global airports, self-service check-in and automated passport control kiosks are commonplace. Technology is now helping to reduce queues and speed up transit, removing … Continue reading

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The Rise of On-demand Streaming Services And How Hotels Can Profit

It’s no secret that scheduled TV programming is in sharp decline. Viewers no longer want to wait a week to catch their favourite TV show. They want to watch it at a time and place that suits them. The rise … Continue reading

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Are You Taking Full Advantage of Your Guest Room Speed Dials?

Taking full advantage of your guest room speed dials can not only increase guest satisfaction but also contribute to hotel revenue. Travelers these days are looking for an “experience”, not just a place to stay. Many guests still prefer the … Continue reading

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The Changing Face of Hotel Design

Hotel design has long had a strong influence on a hotel’s aesthetic appeal, but as the needs of the traveller have evolved over the years, so too has the design that draws in guests. As technology rapidly improves and develops, … Continue reading

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How to Use SMS Texting to Interact With Hotel Guests

When you want to reach your hotel guests in an instant, texting is the answer. With text messages read over 98% of the time, this is the most effective way to reach both future and current guests for a variety … Continue reading

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Will Machines Replace Humans in the Hospitality Industry?

The impact of artificially intelligent machines on the future job market has been gaining significant attention in recent years. According to a recent report by the McKinsey Global Institute, an estimated 50% of all current work activities might be automated … Continue reading

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How A New Wave Of Artificial Intelligence (AI) Is Transforming The Hospitality Industry

Back in 2011, IBM’s Watson (a natural language-based supercomputer) shot to fame when it beat two of the greatest champions on American TV quiz show, Jeopardy. It was a landmark event that showcased just how far intelligent computing had come, … Continue reading

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