Category Archives: AI technology

Rise of the Machines: Will Hotels Ever Rely On A Robotic Workforce?

The robotic revolution in the hospitality industry just seems to have taken a step back. This January, the famously quirky Henn-Na Hotel in Japan fired half of its 243 robot staff. The robotic workforce reportedly irritated guests and frequently broke … Continue reading

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What Hotels Need to Know About Wireless Charging

Hotel guests commonly bring multiple devices with them during their stay. However, many hotel environments don’t provide easy access to charging outlets. This situation can lead to a guest feeling more than inconvenienced. A recent survey found almost 90% of … Continue reading

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Key Travel Technology Trends of 2018

The past year has seen a number of exciting technology trends and developments that promise to have a major impact on the hospitality industry. Here are five of the most significant technologies that hoteliers should know about. 1. Voice Assistants … Continue reading

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How a Digital Communication Platform can Transform How Your Hotel Operates

Digital age technology has revolutionised the way we talk to each other. Messaging apps and social media give us the ability to chat, make plans and organize our lives in a fast and effortless way. Yet for some reason, much … Continue reading

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How Hotel Guest Services Systems Can Enhance the Guest Experience

All hotels know the importance of delivering a great guest experience. Yet the explosion in digital communication makes it a huge challenge to do this on a consistent basis. Hotels are bombarded with requests from countless channels as guests get … Continue reading

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The Future of Hotel Energy Efficiency: Save Money with Automated Management

Energy efficiency should be a key concern for all hotels. Spiralling electricity prices have started to cost the industry more and more over the years. As hotels continue to find profit margins squeezed, looking for ways to reduce unnecessary wastage … Continue reading

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The Rise of On-demand Streaming Services And How Hotels Can Profit

It’s no secret that scheduled TV programming is in sharp decline. Viewers no longer want to wait a week to catch their favourite TV show. They want to watch it at a time and place that suits them. The rise … Continue reading

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Are You Taking Full Advantage of Your Guest Room Speed Dials?

Taking full advantage of your guest room speed dials can not only increase guest satisfaction but also contribute to hotel revenue. Travelers these days are looking for an “experience”, not just a place to stay. Many guests still prefer the … Continue reading

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